Nudge · 2-minute read
Managers account for at least 70% of the variance in team engagement — more than pay, perks or mission.
Gallup’s research attributes the majority of engagement differences between teams to the manager. That makes sense: managers decide how work is allocated, whether people are heard, and how mistakes are handled — every day.
Company-wide programmes matter less than the daily experience of working for a particular person.
The research: Gallup (2017), State of the American Workplace.
Adapted from Nudges at Work by Tareef Jafferi, shared in partnership with Happily.ai.
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A one-minute comedy sketch about the email CC line — and what it reveals about trust in your organisation.