Why it matters
Google’s founders made a weekly TGIF all-hands with open Q&A a hallmark of the company’s early culture. Direct, public access to leaders builds trust and keeps them accountable — as long as the answers are honest.
How to run it
- Collect questions before and during, with upvoting.
- Answer the top-voted questions first, especially uncomfortable ones.
- Follow up on anything you couldn’t answer, publicly.
- Track anonymity over time. As trust grows, more people should be willing to put their name to questions.
Watch out for
- Screening out hard questions
- Spin instead of answers — people notice instantly