Blameless Retrospective
After any project or incident, the team reflects on what happened, what helped, what hindered and what they'll change — without blame.
Theme
Everything on Rituals of Work about psychological safety, in one place.
After any project or incident, the team reflects on what happened, what helped, what hindered and what they'll change — without blame.
Every Friday, ask the team two questions — how was your week, and what would make next week better — then act on something by Monday.
Pause normal work for a day so employees can raise problems and propose fixes, without managers in the room.
A regular all-hands where leaders take unscreened questions from anyone — including the uncomfortable ones.
When a project is stopped, hold a short, good-humoured “funeral” to honour the effort, capture lessons and let the team move on.
Give anyone the right to “stop the line” when they see a problem — and thank them every time they use it.
Copying the boss “just in case” looks like transparency. It’s really a symptom of fear — and leaders can cure it one reply at a time.
Feedback makes performance worse surprisingly often. Whether it was positive or negative barely matters — what matters is whether it points attention at the work or at the person.
People tend to like you more after they’ve done you a favour — but only when you asked them yourself.
One sentence attached to critical feedback dramatically increased how many people acted on it — especially those who trusted the giver least.
Annual surveys measure memory, not experience. Two questions asked weekly reveal far more than sixty asked once a year.
Anonymous feedback protects people in low-trust environments — but it can’t be followed up, so it rarely gets acted on. How much anonymity you need is a measure of trust.
One-to-ones run on the manager’s agenda feel productive but rarely surface real problems. When the report owns the agenda, different issues come up.
A one-minute comedy sketch about the email CC line — and what it reveals about trust in your organisation.