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Quarterly ritual

Culture Drift Check

Once a quarter, the team examines three ordinary moments — how meetings begin, what happens to bad news, and what happens when a high performer behaves badly — and decides what to redesign.

Why it matters

Culture never drifts into nothing; it drifts toward whatever is pulling hardest — the loudest voice, the behaviour that gets rewarded, the brilliant performer nobody challenges. A regular drift check turns "What is our culture?" into the more useful question: "What is it drifting toward, and who or what is doing the pulling?"

How to run it

  1. Look at three ordinary moments from the last quarter:
    • How do our meetings actually begin?
    • What happens when someone brings bad news?
    • What happens when a brilliant performer behaves badly?
  2. For each, ask: What does this moment teach people about what really matters here?
  3. Name the pull. Who or what is our culture drifting toward?
  4. Decide for each moment: keep, redesign or remove.
  5. Redesign one moment this quarter — and check it at the next Drift Check.

Decay is free. Design takes work.

Watch out for

  • Naming individuals instead of patterns
  • Identifying the drift and redesigning nothing — pick one moment to change

When not to use it

If a specific person’s behaviour is causing harm, deal with it directly and privately — not in a group discussion.

Sources

Keep exploring

Video

Is your culture drifting?

Floating backwards through the office on a chair, holding a ship’s wheel: a light-hearted look at the very serious problem of culture drift.

21 Oct 2026